FamilyMart continues fulfilling all moments of life to meet the needs of consumers in the age of 4.0 by upbringing convenient services to one stop shopping. Recently, it has joined hand with Kerry Express to break the rules of traditional parcel delivery to satisfy SMEs with 24-hour parcel delivery and the expansion of more than 300 branches in 2017.
Nowadays, new technologies and services are playing key roles in supporting the rapidly changing behaviors of consumers. This includes using the online shopping service and financial transactions through E-Payment. Therefore convenience store businesses need to find channels and present new services to reach and respond to the needs of the customers so that they get the most comfortable and comprehensive.
Ms Chiranun Poopat, President of Central FamilyMart, said, "In addition to providing 24-hour fresh food products, FamilyMart also give importance to time management that are able to provide customers with assured quality and convenient service to meet every moment of activities of their clients.Currently, we have expanded our services by allying with Kerry Express to provide online parcel delivery services that cater to fast delivery and prompt payment services in multiple channels such as credit card, Rabbit card, Alipay or 1 card instead of using cash to support the behavior of both Thais and foreign consumers to cashless society in digital era."
Ms. Chiranun added that Kerry Express is a new dimension of parcel delivery service. Apart from 24-hour service at FamilyMart, Kerry Express also provides fast and reliable delivery of packages at reasonable prices to customers covering all areas: offices, schools, hospitals, condominiums and tourist attractions. “We also believe that delivery service for FamilyMart can help customers reduce the burden on commuting to other areas. Now, mini, S, and S+ sizes of boxes are available at the counter as to facilitate the customers to use the service. The price starts at 35 baht with a staff checking the package before delivery. This year, FamilyMart plans to launch Kerry Express in 350 branches in Bangkok and its vicinity. And it is anticipated that this partnership will cover all areas of the tourist zone in provinces that have the FamilyMart stores next year."
Mr. Alex Ng,Executive Director - Express Operation
said, "We are trying to expand our points of services to meet the needs of our customers in the most comprehensive manner. The best way to help us reach that fast, we have to look for a coalition as a complementary force in the present time.The alliance or partnership with FamilyMart is then regarded as the best toolfor business expansion since the location of FamilyMart storesis distributed in all areas like communities, offices, condominiums and along the MRT. Also, the brand image of the FamilyMart is considered modern and easy-to-reach, responding to current lifestyle that Kerry is positioning itself in this group as well. It is not difficult if we come together to reinforce the brand image of our brand more expressly. Everywhere you see FamilyMart, of course, Kerry is right there to ship your items, like the slogan "Kerry Express is Everywhere"
The cooperation with Kerry Express is an important step for FamilyMart to become a fully-convenient service to address the requirements of its clients in all aspects. Moreover, FamilyMart continues to focus on developing partnerships with trading partners to combine their strengths to create new experience for customers and offer high quality service including making payments via Alipay, credit card and Rabbit card as well as proving entertainment services like Gift card (Line Card, Joox).
In addition, FamilyMart offers more convenience in paying bills; electricity bill, telephone bill, credit card with only 5 baht fee, plus top up all networks with no charge. You can follow many more promotions at Facebook: Familymart Thailand, Line Official: FamilyMart Thailand and www.familymart.co.th
.And more information about Kerry Express at Facebook: Kerry Express Thailand, Line Official: Kerry Express and www.kerryexpress.com.