In the era of Shoppertainment — now the dominant trend in shopping, consumers revel in the enjoyment of entertaining contents from brands or creators prior to proceeding with their product orders. This evolving trend has not only led to quicker shopping decisions, but has also streamlined the ordering process, making it more convenient than ever before. And with the year-end holiday season fast approaching, intermittent with a back-to-back-to-back series of enticing Mega Sales promotions blasting big-bang-for-your-bucks discounts, how could consumers possibly resist the temptation to up their spending? Unfortunately, this surge in spending also creates an opportune time for scammers to exploit individuals, particularly through cash-on-delivery (COD) parcel services. 

Recognizing these challenges, Kerry Express, a prominent express parcel delivery service provider in Thailand, has stepped in to offer valuable safety tips. These tips are designed to empower consumers with knowledge, enabling them to remain vigilant and conduct thorough checks of their parcels with each and every delivery, thus preventing themselves from falling prey to those opportunistic scammers.

1. Check Package Information Thoroughly — Customers should verify whether the parcels they received belong to them or someone in their family and whether the address information matches the names of the stores from which the products were ordered.
2. Check COD Amounts Carefully — Customers should verify the prices of the ordered products to ensure they match the amounts collected by the delivery personnel.

Once you have determined that the parcels do not belong to you nor your household members, you can immediately refuse to accept them. On this note, Kerry Express would like to reiterate that it does not have a policy for its employees to contact customers through channels other than the official ones. Please be cautious of individuals who may pretend to be otherwise or may downright be scammers. If you have any doubts, please do not hesitate to contact us through our Call Center at 1217 or via LINE @Kerryexpress, just so you could stay away from falling victim to potential scams.

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