How can we help you?
Frequently Asked Questions
Track and Trace My Parcels
- What do I do if my shipment tracking status says “incorrect delivery address”?
- What do I do if my shipment is late?
- If my shipment is cancelled or labelled as a return package, where do I pick up my shipment?
- Do you make deliveries on Sundays or public holidays?
- If you can’t contact the recipient, will you still make the delivery?