Drop Off

Drop off channel gives both our e-commerce sellers and buyers the flexibility to choose when and where to send out parcels, at their own convenience.
With over 10,000 drop off points across the country


Convenience & Flexible

Convenience & Flexible

Drop off your parcels at your most convenient time.

10,000+ Drop off Service Points Nationwide

10,000+ Drop off Service Points Nationwide

Choose the nearest Kerry Express Parcel Shop, retail service point or parcel service point to drop off your parcel. Kerry Express Parcel Shops are open to serve you 365 days a year.

No Queueing at the Counter

No Queueing at the Counter

Head directly to the drop off machine in Kerry Express Parcel Shops to ship out your parcels.

Real-Time Status Updates

Real-Time Status Updates

Track your shipments immediately after you drop your shipments.

Paperless AWB

Paperless AWB

No need to pre-print the label, just scan your QR code at the chosen drop off point.

Partnerships with the Biggest Marketplace Platforms in Thailand

Partnerships with the Biggest Marketplace Platforms in Thailand

Drop off serves the biggest marketplace platforms in Thailand, such as Shopee, Lazada and TikTok Shop.

How it works


Prepare AWB or QR Code


Scan AWB or QR Code at the chosen drop off point (Kerry Express Parcel Shop, Retail Service Point or Parcel Service Point)


Stick Kerry Express AWB on the parcel


Hand parcel over to our staff


Track your shipment and get real-time status updates

Frequently Asked Questions

What is the maximum dimension and weight of a drop off parcel?

A drop off parcel’s dimension should not exceed 180 cm (with each side not exceeding 100 cm). Weight should not exceed 30 kgs.

What is the maximum number of parcels I can drop at any given time?

100 parcels/person/ shop.

What is the cut-off time for dropping shipments?

Cut-off time depends on the drop off location, kindly refer to the Kerry Express website to see the cut-off times for each drop off service point near you.

Do we need to pay at the counter whenever we drop parcels?

No need to pay for the delivery fee.

Do we need to show an ID card whenever we drop our parcels?

Only for Kerry Express Retail Service Points and partners. If drop off at Kerry Express Parcel Shop, no need to show

How will Kerry Express compensate us for lost & damaged cases?

Please refer to the claim conditions stated on your e-commerce platform’s website or application.