Kerry Drop Off

Kerry Express’ drop off channel gives both our e-commerce sellers and buyers the flexibility to choose when and where to send out parcels, at their own convenience.
With over 10,000 Kerry’s drop off points across the country

Benefits

Convenience & Flexible

Convenience & Flexible

Drop off your parcels at your most convenient time.

10,000+ Drop off Service Points Nationwide

10,000+ Drop off Service Points Nationwide

Choose the nearest Kerry parcel shop, retail service point or parcel service point to drop off your parcel. Kerry Parcel Shops are open to serve you 365 days a year.

No Queueing at the Counter

No Queueing at the Counter

Head directly to the drop off machine in Kerry Parcel Shops to ship out your parcels.

Real-Time Status Updates

Real-Time Status Updates

Track your shipments immediately after you drop your shipments.

Paperless AWB

Paperless AWB

No need to pre-print the label, just scan your QR code at the chosen drop off point.

Partnerships with the Biggest Marketplace Platforms in Thailand

Partnerships with the Biggest Marketplace Platforms in Thailand

Kerry drop off serves the biggest marketplace platforms in Thailand, such as Shopee, Lazada and JD Central.

How it works

1 Prepare AWB or QR Code

2 Scan AWB or QR Code at the chosen drop off point (Kerry Parcel Shop, Retail Service Point or Parcel Service Point)

3 Stick Kerry Express AWB on the parcel

4 Hand parcel over to our staff

5 Track your shipment and get real-time status updates

Frequently Asked Questions

What is the maximum dimension and weight of a drop off parcel?

A drop off parcel’s dimension should not exceed 180 cm (with each side not exceeding 100 cm). Weight should not exceed 30 kgs.

What is the maximum number of parcels I can drop at any given time?

100 parcels/person/ shop.

What is the cut-off time for dropping shipments?

Cut-off time depends on the drop off location, kindly refer to the Kerry website to see the cut-off times for each drop off service point near you.

Do we need to pay at the counter whenever we drop parcels?

No need to pay for the delivery fee.

Do we need to show an ID card whenever we drop our parcels?

Only for Kerry Retail Service Points. For Kerry Parcel Shops and Parcel Service Points, there is no need to show your ID card.

How will Kerry compensate us for lost & damaged cases?

Please refer to the claim conditions stated on your e-commerce platform’s website or application.