Benefits
Convenience & Flexible
Drop off your parcels at your most convenient time.
10,000+ Drop off Service Points Nationwide
Choose the nearest KEX shop, retail service point or parcel service point to drop off your parcel. KEX shops are open to serve you 365 days a year.
No Queueing at the Counter
Head directly to the drop off machine in KEX shops to ship out your parcels.
Real-Time Status Updates
Track your shipments immediately after you drop your shipments.
Paperless AWB
No need to pre-print the label, just scan your QR code at the chosen drop off point.
Partnerships with the Biggest Marketplace Platforms in Thailand
Drop off serves the biggest marketplace platforms in Thailand, such as Shopee, Lazada and TikTok Shop.
How it works
Prepare AWB or QR Code
Scan AWB or QR Code at the chosen drop off point (KEX shop, Retail Service Point or Parcel Service Point)
Stick KEX AWB on the parcel
Hand parcel over to our staff
Track your shipment and get real-time status updates
Frequently Asked Questions
What is the maximum dimension and weight of a drop off parcel?
What is the maximum number of parcels I can drop at any given time?
What is the cut-off time for dropping shipments?
Do we need to pay at the counter whenever we drop parcels?
Do we need to show an ID card whenever we drop our parcels?
How will KEX compensate us for lost & damaged cases?
