22 November 2024 – KEX Express (Thailand) Public Company Limited, the country’s leading express delivery provider, is taking the Thai parcel delivery industry to the next level with its new “Send with Delivery Personnel Service”—an alternative to its existing “Pickup Service.” This innovative service provides an easy, fast, and convenient way to send parcels, offering customers an enhanced experience and greater flexibility.

The “Send with Delivery Personnel Service” is designed to simplify the process for customers. If customers encounter a delivery staff member in their area, they can immediately hand over their parcels without the need to visit a service point or use other channels. Simply prepare the parcel, hand it over to the delivery personnel, and it will be registered in the system right away. This service is ideal for frequent shippers and those with urgent deliveries, eliminating concerns about service hours and the need to travel. Customers can also rest assured that all shipments will be delivered on time and handled with the highest standards of safety and professionalism.

Customers can access the pickup service through four convenient channels:

1. App: Easily request a pickup anytime, with service available every hour from 8:00 AM to 5:00 PM.
2. Call Center: Contact a KEX representative directly to provide shipment details, ensuring a smooth process.
3. Line Official Account: Add @kexthailand as a friend and select the “Pickup Service” menu.
4. Send with Delivery Personnel: Customers can hand over parcels directly to delivery staff.

The “Send with Delivery Personnel Service” represents a significant step forward in enhancing KEX’s service offerings. It makes parcel delivery more accessible by allowing customers to send packages effortlessly through direct handoff to delivery staff. Additionally, customers can schedule future pickups for added convenience. This new service not only makes parcel shipping more convenient, fast, and straightforward, but it also guarantees a seamless and hassle-free experience each time.

For more information, visit: https://th.kex-express.com/th/services/pickup-request