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Track Parcel
Services
AM Service
COD
EasyShip
Extra Care
Kerry Drop Off
Kerry SameDay
Online Claims
Pickup Request
Price Estimation
Self Collection
Services
AM Service
COD
EasyShip
Extra Care
Kerry Drop Off
Kerry SameDay
Online Claims
Pickup Request
Price Estimation
Self Collection
Location
KERRY CLUB
Investor Relations
Track Parcel
FAQ
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Track and Trace My Parcels
1. What do I do if my shipment tracking status says “incorrect delivery address”?
2. What do I do if my shipment is late?
3. If my shipment is cancelled or labelled as a return package, where do I pick up my shipment?
4. Do you make deliveries on Sundays or public holidays?
5. If you can’t contact the recipient, will you still make the delivery?
6. How can I track my parcel status?
COD
1. How do I register for the COD service?
2. Which banks are supported when creating an application for the COD service?
3. How can I check the COD amount that is due?
4. What is the refund transfer period?
5. When during the day will the transfer amount be refunded approximately?
6. What is the service charge for the COD service?
7. If I received a COD balance transfer report, but I still can't find the transfer balance in my account, what should I do?
8. I am unable to attach COD documents within the EasyShip system or the Kerry Express Application.
9. Does the COD service allow applications from corporate accounts?
Parcel Delivery
1. How do I send my parcel for delivery with Kerry Express?
2. How many days does it take to deliver my parcel?
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